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“A journalist's job is to
comfort the afflicted
and afflict
the comfortable.”
--H.L. Mencken |
SECURING MEDIA COVERAGE – PART I
Assembling Your PR Toolkit
No one ever
said it’s easy to secure media coverage for your business, but it
doesn’t have to be impossible. If your goal is to secure consistent
positive attention in local media to support your overall marketing plan,
it requires both a plan and consistent effort to make it happen.
Start With a Plan
The first step is to prepare a roadmap to direct your efforts –
a PR plan. The plan should identify objectives, target “stakeholders”
(audiences), and the media outlets most likely to reach them. It should
also contain a positioning statement that defines your unique position
in the marketplace and three to five key messages that will reinforce
the positioning statement for your stakeholders. You are then ready to
prepare a calendar of activities to regularly communicate with your stakeholders.
The plan is an essential first step – without it you risk exercises
in frustration and the likelihood that your PR activities won’t
achieve your organization’s marketing goals.
Develop a Media Contact List
As part of your PR plan, you should have defined the media outlets most
likely to reach your target stakeholders. You should become familiar with
these outlets – regularly read the print publications and listen
or watch broadcast programs. Determine which reporters are covering issues
in your industry. What types of topics do they like to report on? What
stories about your organization might they be interested?
Keep an updated list of these reporters – their contact information,
including phone, fax, email and mailing information as well as their primary
areas of interest – and keep them informed as appropriate news arises
with your organization. Making pertinent, individual approaches to appropriate
editors and reporters will greatly enhance both your credibility and your
chance of success.
Create a Media Kit
If your organization is new, or has not been proactive about media coverage
in the past, it can be helpful to prepare a Media Kit. Prepared either
electronically or in hard copy, this information serves as a one-stop-shop
for reporters who are interested in learning more about your organization.
Among the elements to consider:
- One-to-two
page fact sheet providing essential information about your organization:
- mission
- key activities
- product/services
- background
- facility locations
- differentiating characteristics
- Brief
bios and photos of principal members of your organization and their
areas of expertise
- Recent
newsletters
- Backgrounder
on related industry issues
- Recent
news releases
- Contact
information for media inquiries
If you have
a website, post recent news releases, key background materials and contact
information in a “news” or “media information”
section on your site.
Once completed mail (or email) the media kit with a brief cover letter
to reporters that cover your industry (those reporters that are in your
media list). You should follow-up by phone to determine their interest
and schedule a time to meet and provide more information about your organization
and/or industry.
Draft Your News Release
When you have concrete and noteworthy news about your organization that
you wish to share, it’s time to draft a news release. Examples of
reasons to send out releases includes: new hires, product/service announcements,
corporate organization changes, awards received, major sales, etc. In
addition to sharing important developments, news releases are an important
opportunity for you to promote the desired image of your organization
– making it essential that you both draft and distribute it effectively.
While you want to be thorough, you also need to be succinct – reporters
and editors may receive hundreds of releases each day. You need to make
sure yours is read. The first paragraph should include the "five
W's" -- who, what, where, when, and why and the most significant
point you want to make.
Releases often contain a quote from the spokesperson for your organization.
Again, try to keep the comment to a minimum while recognizing that this
quote may well be used in the media. Make it stand out.
Finally, include a brief description of your organization. This is particularly
important if you are a new organization, a re-formed organization, or
as yet unknown to the media.
The form of the news release can vary. There are, however, a few elements
common to all. Always begin with the date the information can be released.
Somewhere at the top of the page the release should include the text “NEWS
RELEASE.” It is critical that you include contact names and phone
numbers for your organization (it is best to have two names) so that reporters
can follow up. News releases should always be printed on your letterhead
or include the organization’s logo.
The job is not finished when the news release is mailed, faxed or e-mailed.
News releases should be followed with a phone call to the primary media
list. Respect reporters’ time (and their deadlines) when calling.
Professional, yet persistent calls will likely yield results over time.
> Defining and Leveraging Your Story – Part
II
Contact James Madlom at 414.364.6103 more information
on how to establish a public relations plan for your organization.
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